I never got my rank

Aug 14, 2016
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I bought the top rank on the server, crazys craft, and never got it. I have waited 2 days for it to come through and it hasnt given any perks or kits to me. What do I do and how do i get my rank?
 
Aug 14, 2016
5
0
1
52
It has been a 11 days since i bought my rank and i still don't have it. I have been on the server on multiple occasions (GMT Time) and i would like my rank.